🔐 Privacy Policy
Last updated: 6 February 2026
This Privacy Policy describes how www.honahleeworld.com.au (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website, make a purchase online, or interact with us in-store, in accordance with the Australian Privacy Act 1988.
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1. Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or wish to make a privacy-related request or complaint, please contact us:
Email: info@honahleeworld.com.au
Business address: 3 Halcyon Avenue, Wahroonga 2076 NSW, Australia
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2. Personal Information We Collect
We collect personal information that is reasonably necessary for our business operations, including online and in-store sales.
a) Information you provide to us
This may include:
• Name
• Email address
• Phone number
• Billing and shipping address
• Order and payment details (payment information is processed securely by our payment providers; we do not store full card details)
• Account information (if you create an account)
• Communications with us (customer service enquiries, returns, or warranty claims)
b) Information collected automatically
When you visit our website hosted on Squarespace, we may automatically collect:
• IP address
• Browser type and device information
• Pages visited and interactions with our website
• Cookies and similar technologies used for website functionality and basic analytics
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3. How We Use Your Personal Information
We use your personal information to:
• Process and fulfil orders (online and in-store)
• Arrange shipping and delivery
• Provide customer support and manage returns or exchanges
• Communicate with you about your orders or enquiries
• Improve our website, products, and customer experience
• Meet our legal and regulatory obligations
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4. Sharing Your Personal Information
We may share your personal information with trusted third parties only where necessary, including:
• Squarespace, as our website hosting and ecommerce platform
• Payment service providers for secure payment processing
• Shipping and delivery providers
• Professional advisers or regulatory authorities where required by law
Your information may be stored or processed on servers located outside of Australia (e.g., in the United States via our hosting provider Squarespace). By using our website, you consent to this overseas disclosure.”
We do not sell or rent your personal information.
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5. Cookies
Our website uses cookies and similar technologies to:
• Ensure the website functions correctly
• Remember your preferences
• Understand how visitors use our site in an aggregated and anonymous way
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.
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6. Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Personal information is stored securely using reputable service providers and retained only for as long as necessary for business or legal purposes.
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7. Access and Correction
You have the right to:
• Request access to the personal information we hold about you
• Request correction of inaccurate or outdated personal information
To make a request, please contact us using the details above.
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8. Marketing Communications
If you have opted in to receive marketing communications from us, you may unsubscribe at any time by using the unsubscribe link in our emails or contacting us directly.
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9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.
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10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be published on our website with a revised “Last updated” date.
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11. Complaints
If you believe your privacy has been breached, please contact us first so we can try to resolve the issue. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.